Monday, December 20, 2010

Finding Option Chains in Google Finance

Sorry that it's been so long in between postings - I've been playing the part of Shiftman and Bizman more than Refman lately.

Now, if you're like me, finding the option chain information for "Mr. Bigcharts" can be a bit difficult at times.  And even once you find it, it's not always presented in an easy-to-read format, especially when the customer is looking for future option expiration dates.

However, I may have stumbled upon a better, well, option.

While exploring Google Finance the other day, the term "option chain" in the left sidebar caught my eye.  Sure enough, you can now find option chains while in Google.

First, go to Google Finance.  If you can remember the URL, you can type in finance.google.com and go directly there.  Or from the main Google search page, click on the "more" dropdown  menu from the toolbar:
Once the menu drops down, select "finance."

From the Google Finance main page, type in the stock symbol - in this case AAPL for Apple - and press enter or click "get quotes:"

The main stock screen for aapl will then be displayed, featuring current pricing, charts and news items.  From the left sidebar, click "option chain:"
You will then see the option chain for your selected stock.  To my eyes, it's a bit easier to find and to read than in Bigcharts.  Right above the option chain is another dropdown menu for changing the view by expiration date:
Give it a try the next time "Mr. Bigcharts" calls.

Finally! - The Nook is Operable

I was recently fortunate enough to come into possession of a Barnes & Noble Nook e-reader device, and for that I'm grateful.  However - as those of you who frequently use our website are well aware - figuring out how to get Overdrive books onto it to read was a struggle.

Though a book bought from B&N could be read on the device, books that I downloaded from Overdrive could be read on my computer and transferred to the Nook, but not read from there.  I kept getting the error message "user not activated."  Well, I had a B&N account, an Overdrive account and an Adobe ID (more on that later), so it didn't make any sense.

So, as best I can tell, you should do the following:


  1. Download Adobe Digital Editions (this is the software that allows one to download DRM-protected materials and transfer the files to e-readers)
  2. Get an Adobe ID
  3. Authorize Adobe Digital Editions
  4. Plug Nook into computer to activate the device in Adobe Digital Editions
  5. Use Overdrive to download books to e-reader
Now, I understand that these are not the clearest instructions, but I'm still not totally confident in knowing how the thing works anyway.  That's why we have the Internet.

Thankfully, there are some competent people out there who have figured things out and are willing to share their tips and tricks.  I found the blog Pigs, Gourds, and Wikis, which had nice instructions on how to actually download a book from Overdrive to a Nook (I found these to be better than the FAQs on our Overdrive site).  Her blog post helped, but I was still having some issues, so another google search led me to Nookboards.com's forums, where I found that someone else had the exact same problem that I was experiencing, along with a suggested solution (it worked!).

So bottom line - if you come into an e-reader this Christmas and you run into problems, I may be able to assist, though I wouldn't hesitate to tap into the wealth of (possibly) helpful information that can be found online too - it can't hurt to get a second opinion (or more).

Wednesday, September 22, 2010

Yarrr, me sea rats 'n winsome lassies - th' new books be in!

International Literary Market Place 2011 (070.50254 International)

Dictionary of the Bible, 2nd ed. (220.3 Dictionary)

The Statesman's Yearbook 2011 (305 Statesman)

TheStreet Ratings' Guide to Stock Mutual Funds (332 TheStreet)

And, probably the most important reference item we've received in years:

Pirates of the Americas (910.45 Marley, 2 volumes!!)  Resplendent with its color reproduction of the great Howard Pyle's illustration of Captain Kidd from The Ruby of Kishmoor (nice, but I might have gone with another of his paintings, or something from N.C. Wyeth's illustrations from 1911 edition of Treasure Island), Pirates of the Americas "offers hundreds of entries on the most famous - and infamous - buccaneers of the 1600s and 1700s, separating fact from fancy as it describes the men, their exploits, and the era in which they prowled the seas of North and Central America."

Includes more than 500 alphabetical entries; brief chronological timeline of events at the end of each volume; 48 images of ships, harbors and maps; select bibliography and glossary at the end of each volume; and a comprehensive index.

Enjoy, me hearties.

Wednesday, September 15, 2010

Proctor, Proctor - give me the news!....

Call Center customer:  "Do you [JPL] provide proctoring services?"

(Ever since this question came to me in the call center, I've had Robert Palmer's Bad Case of Lovin' You stuck in my head, but I digress.)

Of course, the answer is "no, we most certainly do not," but then I'm never sure where to refer the customer who is looking for proctoring services.

It just so happens that the National College Tester Center provides a free referral service through their Consortium of College Testing Centers, primarily to facilitate distance learning.  There are two members in our area:
Note:  Both sites offer proctoring by appointment-only, and are fee-based.

If you find other local sources, feel free to list them in the "comments."

Tuesday, September 7, 2010

New Item in Reference - 9/7/2010

Just an FYI --

The 2010 Official Florida Driver's Handbook has been "added" to Reference.  It was left on a table unclaimed, so it was absorbed into our collection.  It has not been given a barcode or added to Workflows, but it has been labeled and will be kept beneath the desk with our other local services periodicals.

Wednesday, September 1, 2010

And I Thought There Were A Lot Of Books in Pre-shelving!

This has nothing to do with reference, but I though this bit of trivia was interesting.  Using an algorithm that crunches numbers from libraries, national union catalogs and WorldCat, Google estimates that there are over 129 million books in existence!

I'll try to remember this the next time I'm routing in books in Call Center and convince myself that things could be worse.
Photo from La Gatera de Beguemot.

Ask A Librarian

Hello!  If you're not one of my dozen or so regular readers who have this blog's URL emailed to them and have stumbled upon this site as you travel through Googledom, welcome!

I'm not sure what keywords brought you here - information on referees or Airplane movie quotes - but I'm glad you stopped by.  You look like you might be interested in the Ask A Librarian remote reference service.  Got a question?  We'll help you find the answer!

For a demo of how the Ask A Librarian service works, click here:  http://info.askalibrarian.org/demo/

To access the service, simply follow this link:  http://www.askalibrarian.org/jpl

We hope to hear from you soon - thanks for dropping in!

Wednesday, August 11, 2010

New Items in Reference - 8/11/2010

American Library Directory, 63rd ed. (027)

Weiss Ratings' Guide to Property and Casualty Insurers, Summer 2010 (368.006573)

The Handbook of Private Schools, 2010/2011 (370)

Protecting Your Home and Property From Flood Damage:  Mitigation Ideas for Reducing Flood Loss (693.892 Located on the Infodesk Shelf)  Produced by FEMA, this resource covers risk assessment, prevention techniques and flood insurance.

The Overstreet Comic Book Price Guide, 40th ed. (741.50973)

Schroeder's Antiques Price Guide, 2011 (745.1075)

Monday, August 9, 2010

The Real Yellow Pages: Some Are More Yellow Than Others

Just an FYI about the new phone books (the new phone books are here!  the new phone books are here!):

Apparently, the business white pages, along with the outlying areas' (Beaches, Maxville, Orange Park, Yulee, etc.) residential white pages are both located in the front of the new Yellow Pages.  Conveniently, they are still white as to differentiate those sections from the yellow subject pages.  Also, the blue pages (government listings) are located in the Yellow Pages as well, though they are also white with blue edges.  The new slimmed-down White Pages contain Jacksonville residential numbers only.

Wednesday, July 28, 2010

National Fire and Electrical Codes Reminder

Occasionally customers will ask for either the National Electric Code or the NFPA 1 Uniform Fire Code, both of which are located in Reference.  However, in the event that the item being requested is in use or otherwise shelved incorrectly and cannot be found, customers have the choice of viewing the codes online at NFPA's site.

According to the site:
As part of its commitment to enhancing public safety through the adoption and enforcement of key ANSI codes and standards, NFPA is making all of its codes and standards available for review online by the public.
"On-demand review of NFPA's consensus documents conveniently places important safety information on the desktops of traditional users as well as others who have a keen interest," said NFPA President James M. Shannon. "NFPA is committed to serving the public's increasing interest in technical information, and online access to these key codes is a valuable resource."
To review NFPA's codes and standards online:


  1. Select the document you want to review.

  2. On the Document Information tab, scroll down to the heading "View the document online (read only)" and click on the link "view xxxx edition online". Note:  you will be asked to "sign-in" on NFPA's Web site in order to view the document online.

Wednesday, June 16, 2010

Refman will return July 12

Meanwhile, I'm celebrating my own Summer of George.

Monday, June 7, 2010

New Items in Reference - 6/7/2010

Not much to report, except I will point out that we received the latest editions of the TheStreet.com Ratings Consumer Guides to various topics, including variable annuities, life insurance, medicare prescription drug coverage, homeowner's insurance and long-term care insurance.  They contain unbiased information and recommendations, along with helpful planners in each guide.

Although these guides are cataloged throughout the Dewey 360s, they are kept together in the binder (pictured to the left) at the end of that shelving range.

Just For Us!

We also received an ALA publication,  Boomers and Beyond: Reconsidering the Role of Libraries.  Targeting professional librarians and associates, the book "challenge[s] librarians and others to explore the implications of extended adulthood on professional practice."  The editors hope that their work will "serve as a text for library education," offer "opportunities for individual enrichment and professional development," and serve as a resource "for institutional and service planning" to enable libraries to adapt their services for older users.

Wednesday, May 26, 2010

Public Library Catalog

Among my many laborious tasks and duties, I am a member of the Collection Development Advisory Council.  Recently, as a member of said council,  I have been reviewing our Collection Development Policy, as it has been in existence for five years now and may be in need of revision in some areas.  In doing so, I discovered a neglected reference source that may be of some value to you while performing collection management (weeding) in your assigned Dewey area(s):  The Public Library Catalog.

"JAXCAT?  Seriously?  Why the H-E-Double Hockey Sticks would randomly scrolling through a list of books that we own, help me determine which books that we should own?  Refman is an idiot!"

Thank you Anonymous Commentator, for questioning my intelligence - I'll eventually find out who you are!  I may in fact be an idiot, but you'll have to use different evidence.

I do not refer to our OPAC of course, but rather the book The Public Library Catalog and it's various supplements (REF 017.1 Public).  The Catalog "lists non-fiction books published in the United States, or published in Canada or the United Kingdom and distributed in the United States" and is intended to highlight recommended reference items within topics, subjects or fields of interest.  It is arranged by Dewey classification, and includes "complete bibliographic data and descriptive and critical annotations" to help you make informed decisions when weeding and assessing the strengths and weaknesses of your assigned area.

Be sure to give it a look before it gets weeded - unfortunately the editors neglected to list their own book.

Monday, May 24, 2010

New Google Search Features

Let's say someone just happens to call and ask about the birthdate of a particular actor who played Matt Dillon in the TV series Gunsmoke, that is currently airing on TV Land.  I know, that's crazy - nobody would ever call and ask about that!

Anyway, Google is now using Squared technology in their regular searches, helping to find the answers to brief, factual questions (sound familiar?).  For example, if we search in Google for the answer to the question above, we would search for James Arness date of birth.
The results list will look like this:



Instead of a clickable link, at the top of the results list we find the answer to our query in bold print.  By expanding the Show Sources link, you can see several different sources for the answer, which is May 26, 1923.  This lets you choose from multiple sources to verify the answer quickly:
However, as with most reference work - let the searcher beware.  Though this new feature can be useful, it can also be inaccurate.  Trust, but verify.  Also, similarly phrased searches as the example we used above may or may not list an answer with sources at the top of the results list.  Like all search engine indexing, it is a never-ending work in progress.  However, in the course of preparing this post I did find that one of my sample searches had been changed hours later.  I tried a search for prime minister of united kindgom, only to initially find a bolded result listing Tony Blair as the answer.  Whoops!   A few hours later, I was unable to replicate that same result with that search.  It could be a case where someone searching and finding the same result used the Feedback button (listed above Show Sources) to alert Google of potential errors.

Read more about this feature on The Official Google Blog.

Saturday, May 8, 2010

Resource Spotlight: Business Index ASAP

As part of InfoTrac's database lineup, Business Index ASAP provides bibliographic references, abstracts or full text of articles from more than 800 business, management, and trade publications, covering topics such as banking, investment, companies, industries and new technologies and products.

If you've ever used any of InfoTrac's databases, Business Index ASAP will look familiar to you, and it has many of the same features.
In the picture above, we see the default search screen, which is keyword search.  On the left sidebar, you'll notice that there are links to the five different types of searches that you can perform:  Subject guide, Relevance, Keyword, Advanced and Journal Search.  There is also a start over function which will clear all inputs and previous searches.

Below the search field, there are limiting options, that allow you to refine your search to full text or refereed journals only, and by date.

Let's take a look at a subject guide search:
In the sample search above, I've chosen to search for precious metals.  In a subject guide search, it is best to use only one or two words if possible.  Note:  the word and is ignored, and or and not are treated as logical operators and will result in a keyword search being performed.

If the search is successful, a subject guide will appear:
From the subject guide, we see more options.  You can view 3,057 articles about the subject precious metals, or choose see also for related subjects.  You can also refine the subject search by choosing narrow to see subdivisions within the subject heading.

Let's narrow precious metals by subdivision:
In this example, we'll choose consumption data to view the article:
In the body of the article, our subject - precious metals - is highlighted in red.  This allows you to scan through your chosen article to quickly find your search terms to see if the content is relevant to your query.  Just to the left of the article's citation is a check-box which allows the user to mark an article.  Articles and searches can be marked to create a list that can be retrieved later, and either printed or e-mailed. On the left sidebar, you'll notice several options for viewing or distributing the article:  print, e-mail or view a list of current marked items.

 Another way to find items in Business Index ASAP is to use the relevance search function.

While keyword searches look for search terms as long as they appear at least once within an article, performing a relevance search will assign articles a higher relevancy score when they contain terms more often, or when they contain terms that are found in relatively few other articles.  In short, the results should be more unique, or relevant, to the user's search query.


An important thing to remember when performing a relevance search is that boolean operators cannot be used.  Instead, punctuation and symbols are used to denote and, or and not in the search field.  For example, if you want to search for a phrase you would use quotation marks:  "miami dolphins."  To find articles that must include a given word, use the plus (+) sign:  +commodities would include the term commodities in the search.  Alternatively, use the minus (-) sign to signal the search engine to find article that do not contain a given term:  -management would find articles that do not contain the term management.


To search for a specific journal, use the journal search.  Unlike JAXCAT, you may leave in stop words such as a and the, since InfoTrac can still perform the search while ignoring those terms.  Let's find Harvard Business Review, shall we?


First, type the title into the journal search field and click "search."  From the results list, click on the title link.  This will take you to a page with individual issues from the available years archived in the database:


Choose the appropriate year, then select a particular issue.  Then you will see a list of all available articles for that issue:


Feel free to give Business Index ASAP a spin when you get some free time.  It can be particularly helpful for customers who are looking for articles dealing with banking, investment and management issues.

Monday, April 26, 2010

New Items in Reference - 4/26/2010

The Readers' Advisory Handbook (024.54)

Public Library Services For the Poor (027.6)

Political Handbook of the World, 2010 (320.904)

2010 The Municipal Year Book (532)

City of Jacksonville, Florida Comprehensive Annual Financial Report, 2009 (352.171)

World Chamber of Commerce Directory, 2010 (380.106)

The Official Red Book:  A Guide Book of United States Coins, 64th ed., 2011 (737.4)

As always, these have been placed beneath the reference desk so that they can be previewed.

Saturday, April 17, 2010

Let's Celebrate!

As proclaimed by the mayor and resolved by the city council, it's Library Appreciation Month in April!

A bottle of Sprite and some bean & corn salsa have been left in the Periodicals Workroom for your refreshment.  Enjoy!
















Pictured above, from left to right:  John Peyton, Mayor; Amy Morales, Library Board of Trustees, member; Barbara Gubbin, Library Director.
















Pictured above, left to right:  Mark Wood, Library Board of Trustees, chairman; Barbara Gubbin, Library Director; Richard Clark, City Council, president.

Monday, April 12, 2010

New Items in Reference - 4/12/10

Just a handful of books today:

Manic-Depressive Illness:  Bipolar Disorders and Recurrent Depression (616.895)

Warman's Antiques & Collectibles, 2011, 44th ed. (745.1)

CultureGrams World Edition 2010, v.1-4 (909)  A good place to direct customers who ask "I need information about fill in country name here."

Wednesday, April 7, 2010

Revision to Jobs & Careers Recommended Websites page

With the help of Linda Eckersen and approval of the REVU committee, the Careers & Jobs page has been tweaked a bit to better display some of our occupation resources.

First, graphic buttons have been added for aesthetics which will hopefully attract customers' attention:

  • Testing & Education Reference Center link
  • Ed's Resume Maker
  • A link to the Worksource program schedule
Next, even though these links may appear in other places on our site, we wanted to make sure that unemployment help was available under Careers & Jobs as well, especially given our current economic climate.

New headings were added also, hopefully giving a better description of the links that follow.  Under Find A Job,  links have been divided into three different categories:  local resources, national sites and niche sites.  Our old page had too many links which could sometimes be confusing for customers, so I tried to pare down the selection.  Of the local and national sites, most were already on the old page, though a few new ones have been added, including indeed.com and simplyhired.com.

The niche job sites was an entirely new segment, and gives some needed diversity to our recommended sites. These include job search sites targeted at women, seniors, teens and the non-profit sector among others.

Finally, the Job Search & Assessment Tools and Resumes, Cover Letters & Interviewing sections were beefed up, consolidating smaller groupings found on the previous edition of the page.  Especially interesting is VisualCV, which allows users to create a graphic, interactive representation of their education, work history and skills sets.

When you have a moment, take some time to familiarize yourself with the links and share them with our customers.

One final note:  Though Linkedin, Facebook and Craigslist (Jacksonville Job listings) didn't make the final cut, I still think they merit consideration.  Use your best judgement.

New Books in Reference - 2/7/10

Historical Dictionary of Terrorism (306.6250321)

Florida Statistical Abstract (317.59)  Placed at the Ready Reference shelf (infodesk)

Hoover's Handbook of Private Companies, 2010 (338.7402573)

Florida Cruising Directory 2010/2011 (623.892)

Miller's Antiques Handbook & Price Guide, 2010-2011 (745.1075)

Strange Cases:  A Selective Guide to Speculative Mystery Fiction (813.087209)  For all of the reader's advisory queries we receive.

The Oxford Companion to English Literature, 7th ed. (820.9)

Encyclopedia of African American History, 2 vol.  (973.0496073)

Thursday, April 1, 2010

Special Announcement - Refman's Paper Accepted at Conference

I've been quietly working on this very important paper for awhile now, but now that it has been accepted by the review committee, I can make this announcement.


I'm very proud to say that my paper - On The Visualization of a Search - has been accepted for inclusion in this year's Information Technology:  New Horizons conference to be held in Vancouver next month, where I'll be making a presentation on how librarians are using search engines to help propel forward new technologies in the field of digital information and communications.


I've embedded the paper for your reading pleasure:


On The Visualization of a Search

Thursday, February 18, 2010

Mobile archive

Gale has a new app for the iPhone that allows users to access databases on their mobile device.  Dubbed AccessMyLibrary, the app "uses GPS to find public libraries within a 10-mile radius of the user's location, then gives them free, unlimited access" to our Gale online resources — without the need to authenticate.


Gale is marketing this as a way to boost usage of our e-resources and databases.  Customers can download it from this link which takes them to iTunes, or they can use the app store on their mobile device.


For a demo, stop by Refman's luxuriously appointed cubicle sometime.



Saturday, February 13, 2010

New Items in Reference - 2/13/2010

The Value of a Dollar 1860-2009 (338.520973)

International Directory of Arts 2010, 3 vol. (700)

Handbook of United States Coins (737.4)

Trailer Life RV Parks & Campground Directory (796.54025)

Writing Reviews for Readers' Advisory (808.066028)

Encyclopedia of American Popular Fiction (813.5409)

The 2009 Annual Register:  World Events, 250th ed. (905)

Wednesday, February 10, 2010

NEC 2008

It has come to my attention that we do not have the latest National Electric Code (NEC) in Reference (hat tip to Janine).  We have the 2005 edition in Reference, while two copies of the 2008 edition are in Non-fiction (and currently checked out).  As soon as one is returned, it will be put in Reference.

In the meantime, in the rare event that a customer requests the 2008 edition, we can at least point them towards the National Fire Protection Association's (NFPA) website which offers free access to the online version.  Although it is free, customers will need to register with NFPA to view the document.

Monday, January 25, 2010

New Books in Reference - 1/25/2010

Magazines for Libraries, 2010 (016.05)

TheStreet.com Ratings' Guide to Property & Casualty Insurers (368.006573)

McGraw-Hill Yearbook of Science & Technology, 2010 (503)

Conn's Current Therapy, 2010 (615.505)

Writing & Publishing:  The Librarian's Handbook (808.06602)

Critical Companion to William Butler Yeats (821.8)

Mapco Street Guide, Jacksonville, 2010 (placed beneath the Reference desk - home location:  infodesk)

Saturday, January 9, 2010

New Books in Reference - 1/9/10

D & B Regional Business Directory, 2010 (338.74025759)  Placed on Infodesk shelf.

2010 Harris Florida Manufacturers Directory (338.74025759)

2009-10 Book of Lists (381.5097591)  Kept underneath the Reference desk.

2010 Editor & Publisher Market Guide (658.8)

2010 The Blue Book, Building & Construction (670.25759)

2010 Who's Who in American Art (759.13)

Discover Jacksonville, 2008-09  Kept beneath the Reference desk.

Wednesday, January 6, 2010

New Items in Reference - 1/7/10

The Dream Encyclopedia (154.6303)

Critical Companion to The Bible (220.61)

Oxford Bible Atlas (220.61)

Whitaker's Almanack, 2010 (314)

North American Financial Institutions Directory, Jan - Jun 2010 (332.10257)

The State of Working America (338.973)  "...prepared biennially since 1988 by the Economic Policy Institute, includes a wide variety of data on family incomes, wages, taxes, unemployment, wealth, and poverty - data that enable the authors to closely examine the effect of the economy on the living standards of the American people."

Encyclopedia of Elder Care (362.19897)

College Blue Book (378.73)  Find out how much your used college is worth.

The Directory of Mail Order Catalogs (381.142)

Oxford Companion to Cosmology (523.1)

Darwin's Universe:  Evolution from A to Z (576.803)

The Official ABMS Directory, 2010, v. 1-3 (610.25)

Embalming:  History, Theory, and Practice (614.6)  Finished as the runner-up for this year's JaxRead's selection.

Rand McNally Commercial Atlas & Marketing Guide, 2010 (912)